FAQ
Accuracy and quality
How accurate is the transcript?
Clean, single-speaker audio typically comes back around 90–95% correct. Background music, strong accents, phone-quality recordings and crosstalk all reduce that. Treat the output as an excellent first draft, not a finished document.
Can I fix mistakes?
Copy the text out and edit it wherever you write. Exported SRT and VTT files are plain text and open in any editor.
Does it know who is speaking?
Not yet. You get a continuous transcript with timestamps, not speaker labels.
Languages
Which languages work?
About ninety, detected automatically. Indian languages including Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Punjabi and Urdu are supported alongside English and the major world languages.
Can I get English out of a Hindi video?
Yes. Turn on "Translate to English" before you start the job.
What about mixed Hindi and English?
Code-mixed speech is common and usually handled well, though the model may lean toward whichever language dominates.
Sites and links
Which sites are supported?
Over a thousand, including the ones in the menu on the home page. Direct links to an MP3 or MP4 file work too.
Why does my link say it cannot be opened?
Usually one of: the video is private, it is behind a paywall or sign-in, it is a live stream that has not ended, or the site is blocking requests that come from a server rather than a home connection. The message on screen will tell you which.
Can I upload a file instead of pasting a link?
Not at the moment. If your file is somewhere with a public direct link, paste that.
Downloads
What qualities can I get?
360p, 480p, 720p, 1080p, 1440p and 4K, plus audio-only MP3. Which ones you can pick depends on your plan; the rest show as locked with an upgrade link.
Why is 1080p slower than 720p?
Most sites serve high resolutions as separate video and audio streams. We have to download both and merge them, which takes a few minutes. Lower qualities usually arrive as one file and hand over instantly.
How long does my download link last?
A few hours, then the file is deleted from our servers. Start the job again if you need it later.
Account and billing
Do I need an account?
No, but signing up is free and raises your monthly allowance straight away.
How do I pay?
Cards, UPI and netbanking through our payment partners. Card details never touch our servers.
Can I cancel?
Yes, any time. Your plan runs to the end of the period you paid for. See the refund policy.
Privacy
Do you keep my media?
Audio pulled for a transcript is deleted the moment the transcript is written. Prepared download files are deleted automatically after a few hours.
Do you read my transcripts?
No, other than when you ask us to look at a specific problem.
Do you sell data?
No. See the privacy policy for the full picture.